Accessibility

Commitment

The Chatwal is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of this website. We continue to make improvements to meet WCAG guidelines and perform ongoing monitoring to detect any new issues that may arise. If you need assistance in using the website, or have specific questions or concerns about the accessibility of this site, please contact us at reservations@thechatwalny.com or call (212) 764-6200.

Guidelines and Standards

The Chatwal aims for our website to conform to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1 AA). We have conducted an accessibility audit of our website based on these guidelines and outlined the known issues.

Known Issues

  • The site has not been fully tested for operation with device motion or user motion
  • The Google Maps used throughout to display the location of attractions is not fully accessible. A grid view is provided as an accessible alternative.
  • Carousel navigation links need to be more descriptive and in the correct tab order.

We are actively working on resolving these issues.

Contact information

We are committed to resolving these issues and to bring the site into full conformance with WCAG 2.1 AA. If you do encounter a specific accessibility issue, please contact us at reservations@thechatwalny.com or call (212) 764-6200, and we will make all reasonable efforts to resolve the accessibility issue.